What investors should expect from their commercial property manager in 2025

As we move into 2025, the role of a commercial property manager continues to evolve, driven by the changing market landscape and heightened expectations from landlords. To maximise the value of your investment, here are four key things investors should expect from their property manager in the year ahead.

Regular Market Updates 

A great property manager is your eyes and ears in the market. In 2025, expect your property manager to go beyond the basics and provide tailored updates on market trends, vacancy rates, rental demand, and legislative changes. These insights help you stay informed and make strategic decisions about your assets, ensuring your property remains competitive and aligned with current conditions.

Meaningful Communication 

Gone are the days when property management was limited to an endof-month financial statement. In 2025, effective property management is about building trust and relationships. Your manager should prioritise meaningful communication, including regular phone calls or in-person meetings where possible. These conversations provide opportunities to discuss performance, address concerns, and strengthen the landlordmanager partnership. Trust is earned through dialogue, not silence.

A Focus on Revenue Growth and Cost Efficiency 

Your property manager should actively seek ways to increase revenue while controlling expenses. Whether it’s negotiating higher rents during lease renewals, securing quality tenants quickly, or negotiating service contracts, a proactive manager will always prioritise your bottom line. In a market that’s constantly shifting, having someone who monitors income and expenditure with a sharp eye is essential.

Support for Portfolio Growth 

A forward thinking property manager doesn’t just maintain your portfolio—they help you grow it. By collaborating with sales agents within their network and connecting you with experienced financial brokers or advisors, they can uncover opportunities to expand your investments. Education is key whether it’s understanding financing options or identifying high-performing markets, your property manager should support your long-term vision. As commercial property investors navigate the opportunities and challenges of 2025, having a skilled and forward thinking property manager is more critical than ever. By setting high expectations for your property management team, you can ensure that your investments are not just managed but actively nurtured for success.

For more information, please contact the award-winning Property Management team at RWC Bayside.

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Leteicha Wilson | Commercial Property Management BDE